Q 1: Do you have disability Units?

A: We have a limited number of disability/accessible Studio Units on the ground floor.

Q 2: Do you have Ground Floor Units Available?

A: We have a limited number of studio units available on the ground floor.

Q 3: Is there free car parking?

A: Yes there is a free carpark for our guests

Q 4: Are there laundry facilities onsite?

A: Yes we have laundry facilities on site. We have a coin operated washing machine and dryer for guest use. Washing powder can be purchased from reception.

Q 5: Do you have a free airport shuttle?

A: No we do not provide free airport shuttle. We can organise a taxi or shuttle for you from reception.

Q 6: How frequently are rooms serviced?

A: Our rooms are serviced daily, unless requested otherwise.

Q 7: When do you receive the bond back after checkout?

A: Your bond is refunded back to you upon checkout the same way it was paid provided the key is returned, there are no damages or smoking in the room.

Q 8: Do you have family units available?

A: Yes, all our family units are located upstairs and can sleep upto 4 people. Please note that there are internal stairs in all family units.

Q 9: Is there a restaurant on-site?

A: Valentine's buffet restaurant is located on-site, however we cannot offer charge-back options with Valentines. There is a 24 hour Denny's restautant just a 2 minute walk from the motel and many takeaway options just around the corner.

Q 10: Is there a supermarket or shops nearby?

A: Yes, there is a Countdown/Woolworths supermarket opposite the road at the Manukau Shopping Mall.

Q 11: Are there Portacots available?

A: There is a porta-cot available that can be booked subject to availability.

Q 12: Can we have a late check out or early check in?

A: We can organise a late check our or early check in based on availability. There are additional charges that may apply based on how late/early you need to check in/out.